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NameToProfile Support for Google Sheets Add-on and API

Use this page for setup guidance, batch billing rules, selection modes, troubleshooting, and contact information. It is intended for users working with the Google Sheets add-on, batch resolver, and account credit usage.

Website: nametoprofile.com Register: Get API Key Email: info@nametoprofile.com Privacy: Privacy Policy Terms: Terms

Quick Start

  1. Register and create an API key from nametoprofile.com/register.html.
  2. Open Google Sheets, then open the NameToProfile add-on sidebar or setup panel.
  3. Paste your X-API-Key and click Save.
  4. Select your input range and run Resolve using the supported selection modes below.
Billing note: Each batch request costs at least 25 credits even if you resolve fewer than 25 items. For better efficiency, run batches of 25 or more items where possible.

Selection Modes

You can resolve leads from any location in the sheet using selection-based resolving:

  • 1-column selection (links only): select link cells only. The add-on reads the name from the cell immediately to the left.
  • 2-column selection (name + link): select two columns where the first is name and the second is lead link.

Output location: results are written to the next two columns to the right of the link column: url_or_error and confidence.

Limits

  • Maximum items per request: 100
  • No minimum item count, but the minimum billing floor of 25 credits still applies.

Output Rules

Success: if a URL is found, the add-on writes the resolved public LinkedIn URL and confidence score.
Error: if no URL is found and the API returns an error, the add-on writes the error text in the URL cell and sets confidence to 0.

Credit Status

The sidebar shows live credit usage using GET /v1/usage with your API key. If credits show as --, click Refresh or verify the API key.

Get API Key / Register Email Support

Troubleshooting

Credits not showing or status shows "--"

  • Open the sidebar and confirm your X-API-Key is saved.
  • Click Refresh Status.
  • If it still fails, the key may be invalid or expired.

"API key missing" error

  • Create your API key from Register.
  • Save it in the add-on sidebar before resolving.

"Too many items" error

  • Select fewer rows and run in smaller batches.
  • Only non-empty link cells count toward the 100 item limit.

Errors returned instead of URLs

  • The supplied link may be invalid, private, or not resolvable.
  • The add-on writes the error text and confidence 0 for those rows.

Permissions or authorization prompts

  • Google may ask you to authorize spreadsheet access during installation.
  • This is required for reading input cells and writing the output cells.

FAQ

Does the add-on store spreadsheet data?

Only the selected inputs needed for resolution are sent to the NameToProfile API. See our Privacy Policy for full details.

Why am I charged at least 25 credits for fewer items?

Each batch request has a minimum billing floor of 25 credits. The add-on should warn you if you try to resolve fewer than 25 items.

Where are results written?

Results are written to the next two columns to the right of the link column: url_or_error and confidence.

Can I resolve links from any column?

Yes. Use selection-based resolving with either one column of links or two columns containing name and link.

How do I contact support?

Email info@nametoprofile.com and include a screenshot, what you selected, and the approximate time of the issue.

Contact Support

For setup help, troubleshooting, or account-level issues related to the add-on and API.

Email: info@nametoprofile.com

Need direct help?

Send your account email, a screenshot, the number of items attempted, and the exact error if available.

Email Support