Browser Extension Support

Sales Navigator Lead & Account Extractor — Support

Get Sales Navigator Extractor

Add it to Chrome or Firefox and start in minutes.

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Quick Start

Register and create an API key from nametoprofile.com/register.
Install the Sales Navigator Lead & Account Extractor from the Chrome Web Store (or Firefox Add-ons).
Open the extension's Settings and paste your NameToProfile API key.
Log in to LinkedIn and open a Sales Navigator lead or account search, e.g. linkedin.com/sales/search/people.
Tick the Save checkbox on the results you want — saving a page adds those records to your store.
Open the Saved Leads page to resolve, score, and export.

Supported scope: The extension works only on LinkedIn Sales Navigator under linkedin.com/sales/*. It does not support regular LinkedIn profile or company pages, messaging, the standard LinkedIn search, or unrelated sites.

How the workflow behaves

Silent capture — as you browse Sales Navigator lead/account searches, the extension reads the search results your browser already loads, so the full structured data for each result is captured. It does not scrape the DOM or make extra calls to LinkedIn.
Save — a Save checkbox is added to each result card. Saving a page of results charges 1 credit (once per page) and adds the records to a durable local store.
Saved Leads page — a full-tab manager with a paginated table (25 per page), a detail view for each record, and per-row Resolve / Fast score / Deep score actions (plus per-page "all" variants).
Export — all or selected records to JSON, CSV, or Excel (.xlsx).

Credits

Credit-bearing actions use your NameToProfile balance:

Save a page — 1 credit per page (charged once per page).
Resolve a Sales Navigator URL to a public /in/… URL — 1 credit.
Fast score against an approved brief — 1 credit (0 on a cache hit).
Deep score (LLM second opinion) — 20 credits (0 on a cache hit).

Validating your key, reading your balance, and listing briefs are free. You can top up at nametoprofile.com/dashboard/billing, then refresh your balance in the extension.

Scoring needs an approved brief

Fast and Deep scoring rank a prospect or account against one of your approved ICP briefs. Create and approve a brief in your dashboard under ICP Briefs, then select it in the extension before scoring.

Export formats

Excel (.xlsx) — one row per record, generated locally with the bundled SheetJS library (works offline).
CSV — properly quoted for values that contain commas or line breaks.
JSON — structured output with every captured field per record.

Stored locally

Your API key, saved records, resolved URLs, scores, selected brief, per-page accounting, and column preferences are stored in your browser via chrome.storage.local, so your work survives popup closes and service-worker restarts. Nothing is uploaded except the explicit save / resolve / score calls to the NameToProfile API.

Get API Key / Register Email Support

Useful Links

Account isolation

Your saved data belongs to your NameToProfile account. If a different account signs in to the extension on the same browser, the extension clears the previous account's local data and resets to default. Rotating your own API key keeps your data.

LinkedIn login required

You must be logged in to LinkedIn (with Sales Navigator access) in the same browser. The extension does not handle LinkedIn authentication — it relies on your normal logged-in session.

Troubleshooting

No results are being captured

Make sure you are on a Sales Navigator search under linkedin.com/sales/* (lead or account search).
Confirm you are logged in to LinkedIn with Sales Navigator access.
Scroll / load the results, then tick Save on the cards you want.

"Insufficient credits" (402)

The action needs more credits than you have. Top up at nametoprofile.com/dashboard/billing, then refresh the balance in the extension.
Switching from Deep to Fast scoring is a 20× cost cut when you're spot-checking many prospects.

Scoring says no brief is available

Scoring requires an approved brief. Create and approve one under ICP Briefs.
Then open the extension and select the brief before scoring.

Invalid or missing API key

Open Settings in the extension and verify the saved API key.
If needed, generate a new key from your NameToProfile dashboard and save it again.
Rotating your API key on the dashboard invalidates the old key immediately.

I was charged but don't see a record

Saving a page charges 1 credit once per page; re-saving the same page does not double-charge.
Open the Saved Leads page to view all saved records; use the detail view to confirm fields.
If something looks wrong, email support with the Sales Navigator URL and a screenshot.

Excel export fails or does nothing

The Excel library is bundled inside the extension — .xlsx export works offline and needs no network access.
If it still fails, use CSV or JSON export and email support with a screenshot.

LinkedIn shows a login wall or CAPTCHA

The extension cannot capture if LinkedIn has shown a login wall — log in again in the same tab.
Browse at a normal pace. If you hit a CAPTCHA, solve it in LinkedIn and continue.

FAQ

Which LinkedIn pages are supported?

Only LinkedIn Sales Navigator lead and account searches, under linkedin.com/sales/*. Regular LinkedIn profile/company pages, messaging, and the standard LinkedIn search are not supported.

Does the extension send my captured data to NameToProfile?

Only for the records you act on. Capturing and browsing stay on your device; records are sent to the NameToProfile API only when you save a page, resolve a URL, or score a record. Validating your key, reading your balance, and listing briefs are free and carry no captured data.

What do actions cost?

Saving a page is 1 credit (once per page), Resolve is 1 credit, Fast score is 1 credit, and Deep score is 20 credits. A cached score is not re-charged.

Why do I need an approved brief to score?

Fast and Deep scores rank a prospect or account against your chosen ICP. Create and approve a brief in your dashboard, then select it in the extension before scoring.

Does the extension scrape LinkedIn or automate browsing?

No. It reads the Sales Navigator results your own logged-in session already loads as you browse. It does not crawl pages automatically, browse on your behalf, or bypass LinkedIn access controls.

What happens if a different person signs in on my browser?

Saved data is tied to your NameToProfile account. If a different account signs in to the extension on the same browser, the previous account's local data is cleared. Rotating your own key preserves your data.

Where is my data stored?

Saved records, scores, resolved URLs, your selected brief, and preferences are stored locally via chrome.storage.local. Nothing is uploaded except the explicit save / resolve / score API calls.

How do I contact support?

Email info@nametoprofile.com with the Sales Navigator URL, a screenshot, and the exact error if available.

Contact Support

For setup help, capture or Save issues, resolve/score questions, export problems, or API-key help for the Sales Navigator Lead & Account Extractor.

Email: info@nametoprofile.com

Need direct help?

Send your account email, the Sales Navigator URL, a screenshot of the extension, and the exact error if available.

Email Support